Restaurant Team Member
2 days ago
We are seeking a highly motivated and customer-focused Restaurant Team Member to join our dynamic team at Tim Hortons. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our customers receive fast, friendly, and accurate service.
Key Responsibilities:
- Welcoming every customer with a smile and providing genuine friendly service at all times
- Delivering food and beverages to customers in a timely and efficient manner
- Resolving customer complaints and concerns in a professional and courteous manner
- Maintaining a clean and safe work environment, adhering to health and safety standards
- Participating in daily and weekly cleaning schedules to ensure a clean and welcoming environment for customers
- Following critical standards for food quality, service speed, and cleanliness
- Adhering to restaurant performance standards and contributing to achieving team goals
- Maintaining operational and kitchen areas to exceed customer cleanliness, comfort, and convenience expectations
- Reporting any work-related incidents or near misses to management
Requirements:
- Previous customer service experience in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work a range of hours, including early mornings, afternoons, evenings, and weekends
- Flexibility to adapt to changing situations and priorities
About Tim Hortons:
Tim Hortons is a leading quick service restaurant chain with a strong presence in the UK and Canada. We are committed to delivering exceptional customer experiences and providing opportunities for growth and development for our team members.
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