Onsite IT Operations Specialist

3 days ago


City of London, United Kingdom HCLTech Full time
Technical Support Position

We are a global technology company with a strong presence in the digital, engineering, cloud, and AI sectors.

Our team is comprised of over 224,000 individuals spread across 60 countries, making us a leader in the tech and IT industry.

Main Responsibilities
  • Lead onsite/remote support team activities, ensuring smooth operations and effective issue resolution.
  • Develop and present weekly SLA/KPI reports to management, showcasing performance metrics and trends.
  • Manage service requests, including preparing, building, provisioning, and decommissioning end-user computing devices and accessories.
  • Provide expert IT helpdesk consulting and break-fix support, addressing technical issues efficiently.
  • Participate in asset audits, inspecting meeting rooms, stock rooms, printers, and IDF/MDF facilities.
  • Support planned software and hardware upgrades, ensuring seamless transitions.
Required Skills
  • Minimum four years of relevant work experience.
  • Superior communication and interpersonal skills.
  • Advanced written and spoken English language proficiency.
  • Cultural sensitivity and adaptability.
  • Strong organizational skills, prioritizing tasks and meeting deadlines.
  • Proven responsibility and hardworking attitude.
  • College degree or higher.
  • Certifications equivalent to CompTIA A+, CompTIA Network+, and/or ITIL V4.
  • This role is exclusively onsite, with no remote work provision.
Perks
  • Collaborative and diverse global team environment.
  • Competitive compensation and benefits package.
  • Opportunities for growth and skill development.
  • Total wellbeing focus and professional excellence.

Estimated Salary: £50,000 - £70,000 per annum.



  • City of London, United Kingdom HCLTech Full time

    Job OverviewHCLTech is a leading global technology company seeking an experienced Onsite Technical Support Manager to join our team. The successful candidate will oversee the activities of our onsite technical support team and prepare weekly SLA/KPI reports for management calls.Main responsibilities include operational lead, service request management,...


  • City of London, United Kingdom HCLTech Full time

    HCL We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never...


  • City Of London, United Kingdom HCLTech Full time

    HCL We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never...


  • City Of London, United Kingdom HCLTech Full time

    HCL We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never...


  • City Of London, United Kingdom HCLTech Full time

    HCL We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never...


  • London, Greater London, United Kingdom Air IT Limited Full time

    About the RoleWe are seeking a skilled Onsite Engineer to join our team at Air IT Limited. As a key member of our technical field support team, you will be responsible for delivering onsite face-to-face technical support to our clients, acting as a point of contact for technical queries, and escalating issues to our service desk engineers when necessary.To...


  • London, United Kingdom Vodafone Full time

    **Location**: Stevenage **Working hours**: Rotation pattern - 7:00am - 3:30pm, 9:00am - 5:30pm and 10:30am - 07:00pm At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully...


  • London, United Kingdom Vodafone Full time

    **Location**: Bristol **Working hours**: 37.5 hours weely At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. Join Vodafone...


  • London, Greater London, United Kingdom ASH TALENT ACQUISITION LTD Full time

    We are partnering with a leading audio-visual technology integrator to offer exciting onsite AV roles within their managed services contracts. As an Onsite AV Specialist, you will provide technical support for AV systems, assist users with AV equipment, and perform routine maintenance.This position offers an average annual salary of £38,500 - £42,500. We...


  • London, Greater London, United Kingdom Onsite Recruitment Ltd Full time

    Job Title: Marketing Operations CoordinatorAbout the Role:We are seeking a highly organized and detail-focused Marketing Operations Coordinator to join our team at Onsite Recruitment Ltd. As a key member of our marketing department, you will be responsible for supporting the development and implementation of our marketing strategies.Key...


  • London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    Join our team at Vertex IT Solutions Ltd, a leading Managed IT Services provider, and take your career to the next level!As an onsite IT Engineer, you will be responsible for delivering top-notch technical support to our clients' contract customers. This includes:Main Responsibilities:Rendering expert technical assistance for hardware, software, and...


  • City of London, Greater London, United Kingdom Eutopia Solutions Full time

    Onsite Computer Support Professional wanted for a dynamic team at Eutopia Solutions, in collaboration with a leading Global Professional Services organisation.We seek an experienced 2nd/3rd Line IT Support specialist to provide technical assistance to users and guests in their City of London office.This role offers a unique blend of technical challenge and...


  • City of London, United Kingdom Spectrum IT Recruitment Full time

    Spectrum IT Recruitment is looking for a skilled Actimize Implementation Specialist to work with a leading financial services client in London.About the ClientThe client is a renowned global end client who requires a highly experienced individual to drive the implementation of a NICE Actimize Global product suite.The successful candidate will be responsible...


  • City of London, United Kingdom Spectrum IT Recruitment Full time

    About the Role:Spectrum IT Recruitment is working with a renowned and international brand to fill a Contract Business Tool Specialist & Trainer position. This role has arisen due to a transition of training responsibilities from an external agency to in-house management. The initial 6-month contract offers scope for further extension, engagement via an...


  • City of London, United Kingdom Spectrum IT Recruitment Full time

    Job Title: Senior Actimize Implementation SpecialistWe are seeking a highly skilled contract employee to join our team in London. This role will be part of a large implementation project with a renowned global client.About the Role:Lead the installation, customization and configuration of Actimize productsProvide technical assistance to clientsUnderstand and...

  • Onsite AV Specialist

    3 weeks ago


    London, Greater London, United Kingdom Concept Full time

    We are looking for a highly skilled Onsite AV Specialist to join our team in Dublin. As a key member of the team, you will be responsible for providing top-notch support for fully integrated conference rooms, boardrooms, and large complex environments such as auditoriums.About the RoleEnsure all audio visual and media services are delivered to the business...


  • City of Westminster, United Kingdom CV-Library Full time

    Onsite AV Events Technical Production Manager / Venue Manager £60,000 - £70,000 Full time permanent role Monday - Friday Location - Westminster, London My client is seeking an experienced Onsite AV Events Technical Production Manager / Venue Manager to join their established team on site at a High-End Hotel in Westminster. AV Events...


  • London, Greater London, United Kingdom Lyra Health International Full time

    About the RoleAre you a qualified mental health professional looking for a challenging and rewarding opportunity? We have an exciting opening for an Onsite Mental Health Specialist to join our team at Lyra Health International.We are seeking an experienced counsellor with a strong background in managing complex mental health cases. As an Onsite Mental Health...


  • City of London, United Kingdom Spectrum IT Recruitment Full time

    Spectrum IT are working with a renowned and international brand to recruit for a brand new position: Contract Business Tool Specialist & Trainer. This role has arisen due to a planned transition of training responsibilities from an external global agency to the inhouse regional management/team. This is an initial 6 month contract role with scope to further...


  • City of London, Greater London, United Kingdom HCLTech Full time

    HCL We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never...