Credit Controller
4 weeks ago
Job Title: Credit Controller
Job Summary:
We are seeking a skilled Credit Controller to join our team at Turner & Townsend. As a Credit Controller, you will be responsible for delivering a fees recovery performance within the expectations outlined and in line with the credit policy and procedure of a global company.
Key Responsibilities:
- Ensure that debts are paid to terms
- Meet cash & debtor day targets set by the Company
- Chase overdue invoices by telephone and email within agreed timescales
- Maintain accurate records of all chasing activity applying process at all times
- Communicate regularly with senior personnel to ensure all relevant debts are managed as necessary
- Identify changes in payment patterns and propose action to avert indebtedness
- Handle disputed invoices and support negotiation to bring payment within terms
- Provide accurate advice on queries
- Identify client issues impacting prompt payment. Understand a client's billing and payment process cycle and propose and drive resolutions
- Operate with and manage invoicing on client portals
- Respond promptly and completely to both client and internal enquiries
- Undertake account reconciliations as required
- Support and deliver all company policies, procedures and corporate governance
- Support cash postings and reconciliations
- Manage credit note requirements
- Enforce client contracts & mitigations when applicable
- Provide ad-hoc reporting and other activity as required from time to time
Requirements:
- Able to demonstrate experience of working in a professional, busy and demanding environment
- Always deliver quality outputs
- Good understanding of credit control policies, procedures, sales ledger credit management
- Experience of credit control management systems
- Possess a good understanding of Excel and Word
- Experience of dealing with clients at all levels and senior internal personnel to manage client accounts
- Ability to manage & prioritise an extensive caseload
About Turner & Townsend:
We are a global professional services company that delivers a range of services to clients across the built environment. We are passionate about making a difference and delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
What We Offer:
We offer a great place to work, where each person has the opportunity and voice to affect change. We promote a healthy, productive and flexible working environment that respects work-life balance. We are an equal opportunity employer and celebrate diversity, committed to creating an inclusive environment for all employees.
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