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Resident Liaison Officer
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London, Greater London, United Kingdom Velocity Recruitment Full timeJob Title: Resident Liaison OfficerLocation: North LondonJob Type: Full-timeSalary: Up to £32k + PackageJob Description:The successful Resident Liaison Officer will be responsible for building customer confidence and explaining all aspects of improvement work to residents. This will involve surveys, initial contact with tenants, identifying customer needs,...
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Resident Liaison Officer
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Resident Liaison Officer
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Resident Liaison Officer
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London, Greater London, United Kingdom United Living Group Full timeJob DescriptionAs a vital member of our team at United Living Group, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings,...
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Resident Liaison Officer
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Resident Liaison Officer
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Resident Liaison Officer
1 month ago
London, Greater London, United Kingdom CIH International Housing Group Full timeResident Liaison OfficerWe are seeking an experienced Resident Liaison Officer to join our team at CIH International Housing Group. This role will involve working with residents in the Westferry area, providing support and guidance on social housing decarbonisation projects.Key Responsibilities:Establish and manage the Tenant/Customer/Resident Liaison...
Resident Liaison Officer
2 months ago
We are seeking a highly skilled and experienced Resident Liaison Officer to join our team at United Living Group. As a key member of our property services team, you will play a vital role in ensuring the smooth delivery of our services to our customers.
Key Responsibilities- Act as a visible point of contact for customers, engaging through regular communication and updates.
- Coordinate handover of keys to site teams and provide exceptional customer aftercare.
- Manage expectations between residents, the client, and our operations teams.
- Work collaboratively with a range of stakeholders to ensure the successful delivery of our services.
- Proven experience in a resident liaison or community engagement role, preferably within planned or reactive maintenance or asset management.
- Excellent communication and interpersonal skills, with the ability to manage difficult situations.
- Resilience under pressure and discretion in a public-facing role.
- Ability to work collaboratively as part of a team and contribute to the success of our business.
- A competitive salary and benefits package.
- Opportunities for career progression aligned with the company's growth.
- A dynamic and diverse work environment.