Customer Experience Representative
2 days ago
Café Attendant Role Overview
">We are looking for a highly skilled and experienced Café Attendant to join our team at The Grand Hotel Llandudno. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our Café.
">This role offers:
">- A competitive salary of £22,000 - £24,000 per annum, depending on experience, plus access to a range of benefits including career development opportunities, staff discounts, and free meals on duty
- The opportunity to work in a stunning Victorian building with 168 classic bedrooms and a renowned leisure club
- The chance to work with a talented team of professionals who share a passion for delivering exceptional customer service
Your key responsibilities will include:
">- Ensuring the general tidiness of the Café public area and facilities
- Providing excellent customer service by explaining and advising guests of products and services
To succeed in this role, you will need to be:
">- Organised and able to work independently as part of a team
- Punctual and reliable with excellent time management skills
- Well-presented and able to maintain high standards of personal grooming
- Excellent communication and interpersonal skills
If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we would love to hear from you.
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Customer Experience Assistant
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