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IT Support Specialist
2 months ago
Coinford Ltd is seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our staff, ensuring seamless operation of our IT systems and infrastructure.
Key Responsibilities- Technical Support: Provide timely and effective technical support to our staff, resolving hardware and software issues, and ensuring minimal downtime.
- Help Desk Operations: Manage and respond to help desk tickets, prioritizing and escalating issues as necessary to ensure prompt resolution.
- System Administration: Configure and maintain our IT systems, including desktops, laptops, printers, and mobile devices, ensuring they meet company standards and requirements.
- Software and Hardware Troubleshooting: Troubleshoot and resolve software and hardware issues, including Windows and Mac operating systems, and various applications.
- Asset Management: Manage and maintain accurate records of IT assets, including equipment and software, ensuring compliance with company policies and procedures.
- Communication and Collaboration: Communicate effectively with staff, management, and external vendors, providing clear and concise technical information and updates.
- Technical Knowledge: Possess a strong understanding of IT hardware and operating software, including Windows and Mac operating systems, and various applications.
- Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Communication Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively with staff, management, and external vendors.
- Problem-Solving Skills: Demonstrate strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
- CompTIA A+
- Network+
- Microsoft MTA
What We Offer
Coinford Ltd offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.
