Complex Needs Worker

1 week ago


London, Greater London, United Kingdom Corus Consultancy Full time
Job Description

About the Role:

We are seeking a highly skilled and experienced Complex Needs Worker to join our team at Corus Consultancy. The successful candidate will work with victims of VAWG, domestic violence, and other gender-based violence.

Key Responsibilities:

  • Hold a caseload of 5 key clients and carry out regular key working sessions resulting in agreed Support Plans that are person-centred, trauma informed and enable progression
  • Complete comprehensive needs and risk assessment and risk management plans
  • Work in a gender informed manner and recognise how clients' specific needs are influenced by their gender and their cultural background.
  • Work closely with your clients to move them on within 28 days to suitable longer term accommodation and support clients to access and sustain their accommodation
  • Respond effectively to risks around VAWG and work within a multi-agency framework to reduce risk, for example, referring to and attending MARAC.
  • Work in partnership with other departments and external agencies to ensure that client needs are assessed and addressed appropriately
  • Support clients to access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity)
  • Ensure key clients' income is maximised by accessing appropriate benefits, supporting to acquire budgeting skills and set up bank accounts
  • Support clients that may be ready to move into work, education, or training by assisting them to access suitable courses or placements.
  • Prepare void rooms for letting within agreed target times and efficiently process referrals by carrying out initial needs assessments and interviews
  • Carry out room and building checks and to report and follow up all hazards/repairs/maintenance issues in a timely fashion

Requirements:

  • Experience of working with victims of VAWG, domestic violence and other gender-based violence
  • Experience helping people to identify personal goals and supporting them through a process of change
  • Experience managing challenging situations in relation to people, including responding calmly to crisis and dealing promptly, effectively and safely to complex situations
  • Experience working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes
  • A non-judgemental approach to working with multi-disadvantaged/complex needs clients and to promote a strengths-based approach.
  • Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience
  • Understanding of professional boundaries and their importance when delivering trauma- informed support
  • Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks
  • Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards

Salary: £25,000 - £30,000 per annum



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