Arrears Management Specialist
3 weeks ago
We are seeking an experienced Arrears Management Specialist to join our team at CHL Mortgages. As a key member of the operations department, you will be responsible for managing and dealing with all aspects of processes relating to existing residential and buy-to-let mortgages which are progressing towards and already in litigation.
The successful candidate will have a mortgage servicing background and excellent attention to detail, with the ability to work effectively in a process-driven environment. You will be flexible and have a desire to work hard, with a strong focus on providing excellent customer service.
Key Responsibilities- Review accounts from the Pre-litigation work queue
- Assess the suitability of each individual case
- Ensure all relevant contact has been attempted and no agreement can be met
- Work closely with the Asset Management Team to achieve both a timely and satisfactory conclusion
- Provide a prompt and comprehensive telephone response to all customer and third-party queries
- Prepare court packs for possession cases
- Upload cases to solicitors' portals
Salary: £24,000 - £32,000 per annum, depending on experience. We offer a range of benefits including 25 days' holiday per annum, up to 15% annual discretionary bonus based on performance, and a company pension scheme.
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Arrears Management Specialist
21 hours ago
Fleet, Hampshire, United Kingdom CHL Mortgages Full timeRole OverviewWe are seeking an experienced Arrears Advisor to join our team at CHL Mortgages. This is an exciting opportunity for a skilled professional to work on a challenging project, managing and dealing with arrears cases from existing residential and buy-to-let mortgages.
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Fleet, Hampshire, United Kingdom CHL Mortgages Full timeJob OverviewWe are seeking a highly skilled and experienced Arrears Advisor to join our team at CHL Mortgages. As an Arrears Advisor, you will play a vital role in effectively managing and dealing with all aspects of processes relating to existing residential and buy-to-let mortgages progressing towards or already in litigation.About the RoleThis is an...
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