Tech Support and Compliance Expert

2 weeks ago


Stevenage, Hertfordshire, United Kingdom Inetum Full time

We're seeking a highly skilled IT Asset Manager to join our team, focusing on activities that require strong technical expertise and business acumen. As a key player in our software license management efforts, you'll play a crucial role in ensuring the smooth operation of our customer's software tools.

Your primary responsibility will be to manage software licenses, operate order systems, and ensure security compliance. You'll work closely with the Security team to consult the repository of authorized software and validate requests, ensuring compliance and security standards are met.

Main Responsibilities:

· Manage software licenses: Process software license request tickets for specific software packages, ensuring users have the tools they need to succeed.

· Operate order systems: Utilise our customer's ordering system (Coupa) to process approved software license requests efficiently.

· Ensure security compliance: Work closely with the Security team to consult the repository of authorized software and validate requests, ensuring compliance and security standards are met.

· Innovate and improve: Propose improvements to the license management processes, streamlining operations for better efficiency.

· License renewal management: Follow up on the renewal of specific licenses, ensuring continuous access to essential software.

What We Offer:

· Salary: A generous salary of £45,000-£55,000 per annum in line with your experience.

· Comprehensive private medical healthcare scheme

· Life assurance and Income Protection

· Attractive contributory pension scheme

· Bonus scheme combining personal performance and profit-related bonus to celebrate the company's successes.

This role offers a unique opportunity to develop your technical and business skills, working in a dynamic and supportive team environment.



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