Rents and Service Charge Administrator
4 weeks ago
Job Summary:
We are seeking a highly skilled Rents and Service Charge Officer to join our finance team. As a key member of our team, you will be responsible for managing the rent and service charge accounts, including calculating charges, managing rent statements, and monitoring payments.
About the Role:
This is a fantastic opportunity to work in a dynamic finance team, reporting to the Financial Accountant. You will be responsible for ensuring accurate and timely recording of rent and service charges, and rent collections, thereby supporting tenants with their financial obligations.
Key Responsibilities:
- Manage rent and service charge accounts, including calculating charges and managing rent statements
- Monitor payments and ensure accurate and timely recording of rent and service charges
- Work closely with the finance team to maintain the financial health of the organization
- Provide excellent customer service to tenants and stakeholders
Requirements:
- Strong knowledge of financial management and accounting principles
- Experience in a finance or rents and service charges role, preferably within a housing association or similar environment
- Strong understanding and knowledge of rent and service charge calculation, housing regulations, and financial management practices in the context of social housing
What We Offer:
- 28 days annual leave, plus bank holidays (pro rata for part-time)
- An additional 1 day (pro rata) wellbeing day
- Pension scheme and life assurance cover
- Training and development opportunities
- Interest-free staff loans
- Flexible working options
- Buy or sell up to five days annual leave per holiday year
- Range of discounts and wellbeing resources through benefits platform
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