Lead Data Analyst

4 weeks ago

London, Greater London, United Kingdom Utility Warehouse Full time
Job Title: Lead Data Analyst - Customer Experience

We are seeking a highly skilled Lead Data Analyst to join our Customer Experience team. As a Lead Data Analyst, you will be responsible for leading a team of data analysts and providing guidance on data analysis and interpretation.

Key Responsibilities:

  • Lead and manage a team of data analysts to deliver high-quality analytical support to the business.
  • Analyse complex datasets using advanced statistical and exploratory data analysis techniques to uncover trends, patterns, and insights that drive strategic decision-making.
  • Develop and implement data models to forecast business outcomes and support strategic planning.
  • Create and maintain clear and impactful data visualisations and reports to communicate insights to stakeholders and support data-driven decision-making.
  • Oversee and manage analytical projects, ensuring they are delivered on time, within budget, and in line with business objectives.

Requirements:

  • Several years of experience in data analysis or a related field, with a proven track record of successfully leading analytical projects and teams.
  • Expertise in data analysis tools and programming languages such as SQL, Python, or R, as well as proficiency in statistical analysis and data visualisation tools.
  • Strong leadership skills with the ability to mentor, guide, and motivate a team of data analysts, fostering their growth and development.
  • Excellent communication and presentation skills, with the ability to effectively communicate complex data insights to both technical and non-technical stakeholders.

About Us:

Utility Warehouse is a leading provider of utility services, and we are committed to delivering exceptional customer experiences. We are a dynamic and innovative company that is always looking for talented individuals to join our team.

What We Offer:

  • An industry benchmarked salary.
  • Share Options and a Save as You Earn scheme.
  • Hybrid working, with 2 days in the office.
  • Discount on our services and you get our coveted Cashback Card for free.
  • A matched contribution pension scheme and life assurance up to 4x your salary.
  • Family-friendly policies, designed to help you and your family thrive.
  • Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP.
  • Belonging groups that help UW shape an even more inclusive future.

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