Telecommunications Support Specialist
2 weeks ago
Henry Ford Health System is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.
We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care, and other health care retail.
In this role, you will have the opportunity to work with a diverse group of patients, families, and staff, and contribute to our mission of improving the health and well-being of our community.
Responsibilities
- Communicate codes, alerts, drills, and other announcements according to established policies and protocols.
- Provide exceptional customer service to patients, families, and visitors.
- Work effectively in a team environment to ensure seamless communication and coordination.
Requirements
- High school diploma or equivalent required.
- 1-2 years of experience in a customer service or telecommunications role preferred.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
Salary and Benefits
- Competitive salary: $45,000 - $60,000 per year.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Tuition reimbursement and professional development opportunities.
- A supportive and inclusive work environment.
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