Retail Store Manager

4 weeks ago


Caerphilly, United Kingdom Sue Ryder Full time

About the Role

As a Shop Manager at Sue Ryder, you will be responsible for driving business growth, pushing sales, and achieving targets in our charity store. You will lead a team of volunteers to deliver exceptional customer service to our donors and customers, while working with the local community to generate sufficient donated stock to drive sales.

Key Responsibilities

Utilize your retail experience to drive business growth and achieve sales targets.
Lead a team of volunteers to deliver great customer service and ensure a positive shopping experience for our customers.
Work with the local community to generate donated stock and drive sales.
Recruit, train, and retain a volunteer team, providing leadership and guidance as needed.
Set high standards of merchandising and housekeeping, ensuring the health and safety of yourself and your team.
Manage effective stock processes to ensure the shop is well-merchandised with fresh, seasonal stock at all times.
Act as a brand ambassador for Sue Ryder, supporting in-store campaigns to promote the brand and national fundraising initiatives.

What We Offer

Competitive benefits package, including 27 days holiday (rising to 33 with length of service) and a company pension scheme.
Staff discount with thousands of retailers and a refer-a-friend scheme.
Enhanced maternity, paternity, and adoption pay, as well as access to an employee support programme.
Employee networks for LGBTQ+, ethnic diversity, people with disabilities, women, and non-binary individuals.

How to Apply

For more information and to apply, please visit our careers website.


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