Retail Store Manager

4 weeks ago


Caerphilly, United Kingdom Sue Ryder Full time

About the Role

We are seeking an experienced and proactive Retail Store Manager to join our team at Sue Ryder. As a key member of our retail team, you will be responsible for driving business growth, achieving sales targets, and delivering exceptional customer service to our donors and customers.

Key Responsibilities

• Lead a large team of volunteers to deliver great customer service and achieve sales targets.
• Work with the local community to generate sufficient donated stock to drive sales.
• Recruit, train, and retain a volunteer team, providing leadership and guidance.
• Set high standards of merchandising and housekeeping, ensuring the health and safety of yourself and your team.
• Manage effective stock processes to ensure the shop is well-merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in-store campaigns to promote the brand and national fundraising initiatives.

What We Offer

• Competitive benefits package, including 27 days' holiday (rising to 33 with length of service), company pension scheme, and staff discount.
• Opportunities for professional development and career growth.
• A dynamic and supportive work environment.

Requirements

• Proven experience in retail management, with a strong track record of driving sales growth and achieving targets.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team.
• Strong commercial awareness and financial management skills.
• Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.

If you are a motivated and experienced retail professional looking for a new challenge, please apply today.


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