Media Sales Specialist

2 weeks ago


Lincoln, Lincolnshire, United Kingdom HomeLet Full time
Job Purpose

HomeLet seeks a Media Sales Executive to sell Sky services to customers through outbound data and inbound calls/warm transfers. The ideal candidate is customer-centric and results-oriented, achieving and exceeding set targets and KPIs while adhering to quality guidelines and scripting.

Key Responsibilities

• Sell Media Services directly to eligible customers
• Meet individual and team targets while assisting in meeting business unit targets
• Make outbound calls on leads provided from agents and other areas of the business
• Maximize sales opportunities through ownership of productivity
• Work as part of a team to ensure department targets are met in a positive way
• Support the team leader and lead the team in their absence in terms of conduct, behaviors, output, and tasks
• Approach each day with enthusiasm to deliver
• Ensure TCF requirements are followed throughout company processes
• Work using a script/call guide
• Take ownership of workload and performance
• Stay up-to-date with the newest offers available for customers and the savings they can make as a HomeLet customer
• Achieve or exceed target on all quality assessments
• Work closely with all departments to deliver exceptional service
• Identify and make recommendations for improvements to current working practices
• Effectively deal with and log complaints
• Carry out any other tasks as directed by Team Leaders or Manager

Requirements

GCSE in English Language and Maths (or equivalent)
Computer Literate
Proven sales experience
Experience of working to targets
Experience of regulated products, non advised/advised selling, and or financial/insurance experience
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