Homelessness Support Specialist

4 days ago


Great Yarmouth, Norfolk, United Kingdom Sanctuary Group Full time

About the Role

We are seeking a skilled and compassionate Homelessness Support Specialist to join our team at Sanctuary Supported Living in Great Yarmouth.

As a Homelessness Support Specialist, you will play a vital role in providing support to individuals who have experienced homelessness, helping them to maximise their potential and independence.

You will be responsible for delivering one-to-one support, promoting safety through risk assessments, and developing professional relationships with customers to ensure their personal choice, privacy, and dignity are maintained.

Key responsibilities include:

  • Providing support to encourage customers to maximise their own potential and independence
  • Being a first point of contact to receive and direct customer queries
  • Supporting progress towards independence in managing positive mental health
  • Ongoing assessment of customer needs, writing and updating support plans
  • Promoting safety by undertaking risk assessments and reviewing customer needs

Requirements

To be successful as a Homelessness Support Specialist, you will need:

  • Experience of working with adults who have experienced homelessness
  • An enthusiastic and flexible attitude with a strong 'can-do' approach
  • The ability to work as part of a team and on your own initiative
  • Strong organisational skills, functional literacy and numeracy, and the ability to react quickly to changing priorities
  • NVQ3 in Health and Social Care, or willingness to work towards

About Us

Sanctuary Group is a national organisation that specialises in delivering personalised housing, care, and support services across England. We're committed to being our best and helping customers to be their best, supporting them on their pathways for independence.

We offer a range of benefits, including:

  • A competitive salary of £12.50 per hour
  • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)
  • A pension scheme with employer contributions
  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • Life assurance
  • Family-friendly arrangements, including opportunities for flexible working
  • Tax-efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities


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