Customer Service Ambassador
1 week ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working as part of a dynamic team?
About the RoleWe are seeking a highly motivated Team Member to join our Mecca Bingo venue in Burton upon Trent. As a Customer Service Ambassador, you will be responsible for ensuring every customer feels welcome and engaged throughout their visit.
What's in it for YouAs a valued member of our team, you can expect:
- A competitive salary of £11.44 per hour, ensuring you earn a fair wage for your hard work
- Contracts starting from 8 hours, with opportunities to increase up to 35 hours - no zero-hour contracts
- Paid breaks to keep you energized and focused throughout your shift
- Access to our industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining, plus much more
- A 50% discount on food and soft drinks for you and up to three friends - treat yourself and your loved ones to a meal out or a night in
- Pension and Life Assurance, providing peace of mind for you and your family
- Our Company Sick Pay Scheme, ensuring you receive support when you need it most
- Access to an Employee Assistance Programme and in-venue Mental Health First Aiders, prioritizing your wellbeing
- Funded Apprenticeships and training for career development, helping you grow and succeed
- Uniform provided - wear our fantastic new design, launching in 2024
To excel in this role, you'll need:
- A friendly, adaptable, and caring personality, shining through in every interaction
- Strong communication skills, enabling you to effectively engage with customers and colleagues alike
- A customer-focused attitude, driven by a desire to exceed expectations
- The ability to work in a fast-paced environment, staying calm under pressure and juggling multiple tasks
- Cash handling experience, with a keen eye for detail and a commitment to accuracy
- Previous experience in hospitality or customer service is beneficial but not required, as we provide comprehensive training
Please note that applicants must be at least 18 years old. This is a part-time role, with typical contracts ranging from 16-20 hours.
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