Machine Learning Thought Leader

3 days ago


London, Greater London, United Kingdom E-Solutions Full time
Job Title: Machine Learning Thought Leader

We are looking for an experienced machine learning expert to join our team and contribute to shaping the future of customer experience through artificial intelligence. This role combines technical expertise with strategic thinking to drive innovation and strategic direction in our contact center operations.

Responsibilities:
  • Develop and implement AI solutions to drive business growth and innovation
  • Create and disseminate thought leadership content through various channels
  • Collaborate with cross-functional teams to implement AI solutions
  • Evaluate emerging AI technologies and their potential applications
  • Provide guidance and mentorship to junior team members

Qualifications:
  • Masters degree or PhD in Computer Science, AI, or related field
  • 10+ years of experience in machine learning and AI development
  • 5+ years of experience with contact center AI solutions
  • Strong understanding of NLP, chatbots, and voice analytics
  • Experience with Azure AI and cloud services

Estimated Salary: $160,000 - $200,000 per year

About E-Solutions:

E-Solutions is a pioneer in the development of innovative AI solutions, dedicated to empowering businesses to deliver exceptional customer experiences.


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