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Customer Service Ambassador

1 month ago


Blackwood, Caerphilly County Borough, United Kingdom Tesco Full time
About the role

Key Responsibilities
As a Tesco colleague, you will be the face of our brand, providing exceptional customer service and guaranteeing a positive shopping experience for our customers. Your primary responsibility will be to serve customers with passion and pride, ensuring that they feel valued and supported in our stores.

Working Across the Store
You will be required to work across various areas of the store, including our service, picking, and replenishment teams. This will enable you to gain a deeper understanding of our operations and make a significant contribution to our team's success.

Key Skills
To excel in this role, you will need to possess excellent communication skills, be able to build rapport with customers, and be proactive in providing solutions to their queries. You will also need to be able to work effectively in a team, communicate openly with colleagues, and be willing to learn and adapt to new situations.

Benefits
As a Tesco colleague, you will enjoy a range of benefits, including flexible working hours, access to free wellbeing services, and a competitive pension scheme. You will also be eligible for a range of discounts, including 10% off and 15% at pay day weekends, and have the opportunity to share your Colleague Clubcard with family members outside the home.

About Tesco
Tesco is committed to providing a fully inclusive and accessible recruitment process. We value diversity, equity, and inclusion, and are proud to have been accredited Disability Confident Leader. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'.

Join Our Team
If you are passionate about delivering exceptional customer service and are looking for a dynamic and rewarding role, we would love to hear from you. Please click here to learn more about our colleague networks and the benefits we have available for our colleagues.