Customer Service Ambassador

3 weeks ago


Heythrop Park Hotel OX UF, United Kingdom Warner Leisure Hotels Full time

We are looking for a Customer Service Ambassador to join our team at Warner Leisure Hotels. This is an exciting opportunity to work in a fast-paced environment, delivering exceptional customer service and contributing to the smooth running of our hospitality department.

As a key member of our team, you will work closely with the Food and Beverage Manager to ensure that our guests have an exceptional experience from the moment they arrive. You will be responsible for providing top-notch service, working collaboratively with colleagues to deliver a seamless guest journey.

Key responsibilities include:

  • Providing exceptional customer service and ensuring that our guests feel valued and cared for
  • Working collaboratively with the Food and Beverage Manager to deliver a smooth and efficient service
  • Contributing to the development and implementation of new ideas and initiatives to enhance the guest experience
  • Developing and maintaining a deep understanding of our products and services, and using this knowledge to provide tailored recommendations to our guests

We offer a range of benefits, including:

  • A competitive salary and benefits package
  • Free or discounted food and drink on site
  • Access to our gym and leisure facilities
  • A range of training and development opportunities to help you grow and succeed in your role
  • A supportive and inclusive work environment, where you can be your authentic self

We are committed to diversity, equity, and inclusion, and we welcome applications from all backgrounds and communities. If you require any reasonable adjustments or flexibility during the recruitment process, please don't hesitate to reach out to us.



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