Engineering Product Support Manager
4 days ago
CBSbutler provides innovative solutions for advanced technologies in space science, earth observation, astronomy, and high-energy physics applications. We design, fabricate, post-process, package, and test our products in Chelmsford (UK).
As an Engineering Product Support Manager, you will be responsible for maintaining product quality and providing engineering support for operations. The estimated salary for this position is £45,000 - £55,000 per annum, depending on experience.
About the Role:You will support the product lifecycle from new product introduction to discontinuation, creating and maintaining datasheets and test sheets, and acting as the 'Voice of Customer' for product quality.
Responsibilities:- Support the standard product lifecycle from new product introduction and standardisation through to discontinuation
- Creation and maintenance of datasheets and test sheets
- Export classification of products
- Act as the 'Voice of Customer' for product quality
- Support quality investigations (NRB, RCCA, 8D)
- Support the customer returns process
- Investigate yield issues
- Non-conformance engineering reviews
- Minimum of 3 years' experience in an Engineering role
- Analysis skills
- Attention to detail and a quality mindset
- Excellent communication skills, written and verbal
- Working knowledge of SAP would be beneficial
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