Logistics Development Trainee
1 week ago
Operations Apprentice – Belfast
Are you looking to start your career in International Freight Forwarding? As an Operations Apprentice, you will be responsible for managing or supporting our Customers' logistics by arranging the movement of Freight via Air, Ocean, or Road. This can involve Exporting and Importing Goods from and to the UK and across the World.
Key Responsibilities:
- Develop relationships with customers (internal/external)
- Ensure all customer enquiries are responded to promptly and professionally
- Adhere to Customs Compliance procedures and documentation
- Ensure each 'Job File' is fully and accurately completed
- Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
- Work with DGF departments on freight planning and coordination
- Liaise with DGF Transport & Warehouse teams on freight planning and coordination
- Liaise with overseas offices on planning and coordination
- Maintain mandatory KPI's through the Company's Freight Forwarding system
- Use Company systems to create, manage and maintain the movement of freight
- Update the Company's customer complaints system with all required inputs
- Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption.
- Contribute to the 'First Choice' continuous improvement program
- Participate in Monthly Team briefing sessions and weekly performance dialog meetings
- Complete all statutory and mandatory training as and when required
Salary and Career Progression:
This Apprenticeship offers a competitive salary of £24,000 - £30,000 per annum, with incremental increases and benefits in line with permanent employees. Upon successful completion of the Apprenticeship, you will be well-equipped to progress into a permanent position within the business, with opportunities for career advancement and professional growth.
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