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Night Receptionist

2 months ago


Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full time

Unlock Your Potential as a Night Receptionist

We're seeking a highly skilled and customer-focused individual to join our team as a Night Receptionist at Norton Park Hotel, Spa & Manor House. As a key member of our front-of-house team, you'll be responsible for delivering exceptional guest service and ensuring a warm welcome to our guests.

Key Responsibilities:

  • Manage the reception during the night, greeting guests upon arrival and administering check-ins and check-outs
  • Ensure all guest enquires and complaints are dealt with in a friendly and professional manner
  • Work closely with the hotel team to maintain high standards of guest satisfaction

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and training
  • A supportive and dynamic work environment

Requirements:

  • Ability to work with minimum supervision
  • Passion for delivering exceptional guest service
  • Courteous and pleasant attitude

About Us:

Norton Park Hotel, Spa & Manor House is a 4-star hotel located in Sutton Scotney, just outside Winchester. We offer a range of amenities and services, including a pool, gym, steam room, sauna, and Elemis spa. We're proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all.