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Night Receptionist
2 months ago
Unlock Your Potential as a Night Receptionist
We're seeking a highly skilled and customer-focused individual to join our team as a Night Receptionist at Norton Park Hotel, Spa & Manor House. As a key member of our front-of-house team, you'll be responsible for delivering exceptional guest service and ensuring a warm welcome to our guests.
Key Responsibilities:
- Manage the reception during the night, greeting guests upon arrival and administering check-ins and check-outs
- Ensure all guest enquires and complaints are dealt with in a friendly and professional manner
- Work closely with the hotel team to maintain high standards of guest satisfaction
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and training
- A supportive and dynamic work environment
Requirements:
- Ability to work with minimum supervision
- Passion for delivering exceptional guest service
- Courteous and pleasant attitude
About Us:
Norton Park Hotel, Spa & Manor House is a 4-star hotel located in Sutton Scotney, just outside Winchester. We offer a range of amenities and services, including a pool, gym, steam room, sauna, and Elemis spa. We're proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all.