Restaurant Supervisor

1 month ago


Newbury, West Berkshire, United Kingdom Zizzi Full time
Supervisor UK - Newbury

We are seeking a highly motivated and experienced Supervisor to join our team at Zizzi UK - Newbury. As a Supervisor, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of front-of-house staff.

Key Responsibilities:

  • Manage and motivate a team of front-of-house staff to deliver exceptional customer service.
  • Ensure the smooth operation of the restaurant, including managing cash handling, stock control, and health and safety procedures.
  • Work closely with the General Manager and Assistant Manager to achieve business objectives and improve customer satisfaction.
  • Develop and implement strategies to improve customer service, sales, and profitability.
  • Monitor and control labor costs, inventory, and other operational expenses.
  • Provide coaching and training to front-of-house staff to improve their skills and performance.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

What We Offer:

  • A competitive hourly rate of £11.65 plus Tronc and benefits.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment with a passionate team.
  • Discounts on food and drinks at Zizzi restaurants.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment.

Requirements:

  • Previous experience as a Supervisor or in a similar role.
  • Excellent communication and leadership skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Knowledge of food safety and health and safety procedures.
  • Ability to work flexible hours, including evenings and weekends.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Supervisor looking for a new challenge, please apply today.



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