Pensions Administrator Role
1 month ago
Our client is a well-established firm within the pensions industry, based in Liverpool. Due to continued growth, they are seeking a Pensions Administrator to join their operations function and support the pension payroll and reporting team.
Job DescriptionIn this role, you will be responsible for:
- Handling all aspects of pension administration, including retirements, transfers, bereavements, and divorce-related matters.
- Accurately inputting member information into the system.
- Processing new starters, leavers, and amendments on the database.
- Ensuring timely processing of customer requests for income payments.
- Overseeing pension sharing orders from notice to transfer of benefits to the ex-spouse.
- Managing bereavement cases from notice of passing to payment of death benefits.
- Reviewing letters of authority and providing requested information.
- Identifying low funds and liaising with third parties to request withdrawals to top-up cash balances.
- Communicating with investment providers to gather member costs and charges and sending this information to members and IFAs.
- Maintaining quality control through regular monitoring, audits, and reviewing cases to ensure adherence to all processes, protocols, and FCA guidance.
The successful applicant must have:
- Knowledge of pensions administration.
- Strong attention to detail.
- Strong Excel skills.
- Excellent communication skills and ability to provide an excellent service to scheme members.
- Ability to work in a fast-paced environment and meet tight deadlines.
As a Pensions Administrator, you will receive:
- A salary of £25,000.
- 26 days holiday plus bank holidays.
- Discretionary bonus scheme.
- Pension contribution.
- Private medical.
- Income protection.
- 5 days office-based work.
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