Claims Expert

14 hours ago


Birmingham, Birmingham, United Kingdom Massenhove Recruitment Ltd Full time
Claims Expert - Commercial Division

We are seeking a highly skilled Claims Expert to join our client's Commercial Division.

This role offers the opportunity to leverage extensive experience in managing all classes of commercial claims, with a focus on delivering exceptional customer service and driving business growth. The successful candidate will have a deep understanding of insurance claims procedures and commercial awareness.

Key Responsibilities:

  • Developing and implementing effective claims management strategies to drive business results.
  • Maintaining accurate and up-to-date records of all claims, including correspondence and updates.
  • Collaborating with the broking department to provide claims information and reports as needed.
  • Ensuring complex claims are handled efficiently and effectively, in line with group procedures.
  • Communicating effectively with clients and insurers to ensure smooth claim resolution.
  • Preparing and presenting claims data and reports to stakeholders.

Requirements:

  • Demonstrable experience in property, casualty, and liability insurance claims handling.
  • Strong understanding of insurance claims procedures and commercial awareness.
  • Excellent communication and organizational skills.
  • Proficiency in MS Office software, including Excel, Word, and Outlook.
  • Certification in insurance-related fields (CII or equivalent).


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