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Waiting Staff

2 months ago

Newbury, West Berkshire, United Kingdom The Woodspeen Full time

Job Title: Waiting Staff

About the Role:

We are seeking a highly skilled and dedicated Waiting Staff member to join our team at The Woodspeen. As a key member of our service team, you will be responsible for delivering exceptional service to our guests and contributing to the overall success of our restaurant.

Key Responsibilities:

  • Provide Exceptional Service: Ensure that every guest has a memorable dining experience by providing attentive, friendly, and efficient service.
  • Food and Beverage Service: Successfully participate in the delivery of all food and beverage services, including taking orders, serving food and drinks, and handling payments.
  • Teamwork and Communication: Work effectively with other team members to ensure seamless service delivery and maintain open communication to address any issues or concerns.
  • Setup and Maintenance: Assist in the setup of the restaurant and events, ensuring that all areas are clean, tidy, and well-presented.
  • Training and Development: Nurture and develop new commis waiters, providing guidance and support to help them grow in their role.
  • Adherence to Policies: Adhere to all company policies and departmental procedures, including health and safety guidelines and customer service standards.
  • Guest Interaction: Deal effectively and courteously with guest requests, and refer them to the line manager if necessary.

Requirements:

  • Education: Leaving Cert level education or above.
  • Qualifications: NVQ qualification or equivalent.
  • Skills and Abilities: Ability to display a real passion for food, beverage, and customer service; excellent communication and teamwork skills; exceptional attention to detail; hands-on and proactive approach; able to work autonomously and as part of a team; excellent time management.

Benefits:

  • Development Opportunities: WSH Restaurants offers development and progression opportunities for all employees, helping you to grow and succeed in your career.
  • Employee Benefits: Enjoy a range of benefits, including complimentary meals during shifts, diverse apprenticeship opportunities, life assurance, employee discounts at several retailers, access to our Employee Assistance Programme, and a Cycle to Work Scheme.