Sales Administrator
4 weeks ago
Case Furniture Ltd. is seeking a highly organized and detail-oriented Sales Administrator to join its team in London. As a Sales Administrator, you will be responsible for managing orders from clients' initial purchase through to final delivery, processing retail and trade account orders, and providing excellent customer service.
Key Responsibilities:
- Manage orders from clients' initial purchase through to final delivery
- Process all retail and trade account orders received using our sales management system
- Issue order confirmations to customers
- Be the point of contact for all order related enquiries and deliver efficient communication with customers throughout
- Raise and issue invoices
- Liaise with our logistics partners to obtain shipping quotes for retail and trade orders and book in deliveries
- Manage stock allocations and be the point of contact for stock related queries with the warehouse
- Showroom support, including visual merchandising and creating/implementing display concepts in-line with marketing schedules
- Uphold showroom standards, ensuring products are correctly labelled and well presented
- Manage database, and any other ad hoc duties
Requirements:
- Good working knowledge of Adobe CS (InDesign/Photoshop/Illustrator) and Excel
- Creative thinker
- Excellent communication and relationship building skills
- Experience within the furniture industry will be a distinct advantage
What We Offer:
- A dynamic and supportive team environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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