Complex Claim Manager

2 weeks ago


Derby, Derby, United Kingdom Flint Bishop Solicitors Full time

Job Summary: Our esteemed law firm is seeking an accomplished Complex Claim Manager to manage a high-volume caseload of complex personal injury claims. As a seasoned professional, you will deliver exceptional client service, drive business growth, and contribute to our team's continued success.

Main Responsibilities:

  • Manage a diverse caseload of complex personal injury claims, from inception to conclusion.
  • Provide expert advice and guidance to clients, ensuring they receive the best possible outcomes.
  • Develop and implement effective strategies to resolve claims efficiently, minimizing costs and maximizing recoveries.
  • Collaborate with internal teams, such as mediation and arbitration specialists, to achieve optimal results.
  • Maintain accurate records and reports, utilizing MI tools to inform decision-making and drive process improvements.

Requirements:

  • Minimum 8 years' experience in handling complex personal injury claims, preferably within a leadership role.
  • Proven track record of success in claim resolution, with a focus on delivering exceptional client service and achieving optimal outcomes.
  • Excellent analytical and problem-solving skills, with a keen eye for detail and process improvement.
  • Ability to adapt to changing priorities and deadlines, maintaining a high level of productivity and efficiency.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and colleagues.

What We Offer:

  • A highly competitive salary range of £75,000 - £100,000 per annum.
  • Potential for bonus payments, tied to performance targets and departmental achievements.
  • A dynamic and supportive work environment, with opportunities for career advancement and professional growth.
  • Access to industry-leading training and development programs, enhancing your skills and expertise.


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