Lead Financial Operations Coordinator

3 days ago


Nelson, Lancashire, United Kingdom Protec Fire Detection PLC Full time
Job Description

We are seeking a highly organized and detail-oriented Lead Financial Operations Coordinator to join our team at Protec Fire Detection PLC.

About the Role:

  • This is an exciting opportunity for an individual with excellent customer service skills, experience in a busy office environment, and proficiency in Microsoft Office packages.
  • The successful candidate will assist the order processing team, process and monitor invoice queries, and update client accounts while ensuring adherence to company policies.

Responsibilities:

Typical Responsibilities
  • Assist the order processing team in ensuring timely order processing via our in-house PHP order portal.
  • Process and monitor all invoice queries, pursuing timely resolutions with relevant departments or personnel.
  • Update existing client accounts and process account application forms while adhering to company policies.
  • Become fully competent in using our computer systems through in-house training to meet customer requirements and communicate accurate information.
  • Perform other duties commensurate with the role.

Person Specification:

  • Demonstrate necessary qualifications, experience, skills, and traits as specified below. Requirements will be evidenced on the application form and in the interview process.
  • A minimum of NVQ Level 2 in Business & Administration or equivalent IT qualification is required.
  • Experience working in a busy office environment is essential.
  • Excellent customer service skills, great telephone manner, and ability to maintain accurate records are essential.
  • Good interpersonal skills and the ability to work as part of a team are also essential.

What We Offer:

  • A competitive salary of approximately £25,000 - £30,000 per annum, depending on experience.
  • An attractive benefits package including opportunities for professional growth and development.
  • A supportive and dynamic work environment.

Contact Information:

Please submit your application with a covering letter and CV to apply for this exciting opportunity.



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