Assistant Reception Manager

2 weeks ago

Edinburgh, Edinburgh, United Kingdom Malmaison Full time
Be the Face of Our Hotel

We are seeking a highly skilled and charismatic Assistant Reception Manager to join our team at Malmaison. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.

Key Responsibilities:
  • Lead and motivate the reception team to achieve high standards of service
  • Develop and implement effective procedures to ensure seamless guest check-in and check-out processes
  • Collaborate with other departments to ensure a smooth and efficient operation
  • Monitor and maintain high standards of cleanliness and organization in the reception area
What We Offer:
  • A competitive salary of £26,000 per annum
  • A 40-hour working week with opportunities for overtime
  • A permanent contract with opportunities for career progression
  • A comprehensive benefits package, including access to exclusive discounts and perks

At Malmaison, we are passionate about delivering exceptional customer experiences and creating memorable moments for our guests. If you are a motivated and customer-focused individual who is passionate about delivering high standards of service, we would love to hear from you.

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