IT Systems Specialist
3 weeks ago
A competitive salary of £35,000 per annum awaits an exceptional IT Technician to join our team at BTC Electronic Components.
Responsibilities- Serve as the primary point of contact for IT-related issues and provide timely resolutions.
- Maintain and improve infrastructure and systems, ensuring optimal availability.
- Conduct routine proactive tasks to prevent system downtime and ensure smooth operations.
- Foster a positive team environment and deliver exceptional support services.
- Investigate and resolve hardware and software issues, as well as implement effective troubleshooting techniques.
- Configure and set up new user workstations or laptops, ensuring seamless integration with company systems.
- Develop and enhance IT systems, processes, and policies to drive efficiency and productivity.
- Regularly inspect temperature monitors, printers, copiers, and other critical IT resources.
- Manage and maintain a comprehensive log of all ongoing and outstanding IT-related issues.
- Provide ad-hoc out-of-hours technical support to address urgent needs.
- Possess excellent communication skills, both written and verbal.
- Hold good general education and numeracy skills, preferably at a graduate level.
- Demonstrate the ability to proactively prevent problems and deliver high-quality results in a timely manner.
- Proficient in utilizing Microsoft programs such as Outlook, Excel, and Word.
- Exhibit strong dynamic and energetic qualities, with flexibility in working within a team approach.
- Excellent verbal and written communication skills are essential.
- Able to travel to various business units across the UK.
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