IT Systems Specialist

3 weeks ago


Harrow, United Kingdom BTC Electronic Components Full time
Job Overview

A competitive salary of £35,000 per annum awaits an exceptional IT Technician to join our team at BTC Electronic Components.

Responsibilities
  • Serve as the primary point of contact for IT-related issues and provide timely resolutions.
  • Maintain and improve infrastructure and systems, ensuring optimal availability.
  • Conduct routine proactive tasks to prevent system downtime and ensure smooth operations.
  • Foster a positive team environment and deliver exceptional support services.
  • Investigate and resolve hardware and software issues, as well as implement effective troubleshooting techniques.
  • Configure and set up new user workstations or laptops, ensuring seamless integration with company systems.
  • Develop and enhance IT systems, processes, and policies to drive efficiency and productivity.
  • Regularly inspect temperature monitors, printers, copiers, and other critical IT resources.
  • Manage and maintain a comprehensive log of all ongoing and outstanding IT-related issues.
  • Provide ad-hoc out-of-hours technical support to address urgent needs.
Requirements
  • Possess excellent communication skills, both written and verbal.
  • Hold good general education and numeracy skills, preferably at a graduate level.
  • Demonstrate the ability to proactively prevent problems and deliver high-quality results in a timely manner.
  • Proficient in utilizing Microsoft programs such as Outlook, Excel, and Word.
  • Exhibit strong dynamic and energetic qualities, with flexibility in working within a team approach.
  • Excellent verbal and written communication skills are essential.
  • Able to travel to various business units across the UK.


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