Service Advisor

4 weeks ago


Wembley, United Kingdom Trust Ford Full time

We're a dynamic team at Trust Ford, and we're looking for a Service Advisor who shares our passion for delivering exceptional customer experiences.

About the Role:

We're seeking a highly organized and customer-focused individual who can work effectively in a fast-paced environment. As a Service Advisor, you'll be responsible for providing top-notch service to our customers, ensuring their vehicles are serviced to the highest standards, and building strong relationships with our clients.

Key Responsibilities:

  • Deliver exceptional customer service, ensuring customer satisfaction and loyalty.
  • Work closely with our technicians to ensure vehicles are serviced efficiently and effectively.
  • Manage customer expectations, communicate effectively, and resolve any issues promptly.
  • Contribute to a positive and supportive team environment, promoting a culture of collaboration and open communication.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer:

  • A competitive salary and industry-leading package.
  • 33 days' annual leave, including bank holidays, and an annual leave purchase and sale scheme.
  • Bonus payments based on your performance.
  • A comprehensive pension scheme and life assurance.
  • Access to our Ford Privilege vehicle purchase scheme.
  • Discounts on Service, Bodyshop, and Parts.
  • One day per year to volunteer for a charity of your choice.
  • Cycle to work purchase scheme.
  • Access to Perks at Work discount website.

Why Trust Ford?

We're a company that invests in our people and our business. From comprehensive training and development programs to performance-related bonuses and great benefits, we'll give you the rewards you deserve. If you're looking for a career that offers real job security and opportunities to progress, please apply online.


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