Transformational Operations Leader
2 weeks ago
Amazon UK Services Ltd. is a leading player in the e-commerce industry, committed to delivering exceptional customer experiences through its operations network.
A Day in the LifeYou'll work shifts at one of our operational sites, focusing on maintaining safety standards within your team and across your site. Your primary responsibilities will include prioritizing routine team management, daily operational tasks, individual escalations, process improvement work, and wide-scale operational contingency planning.
Key Responsibilities- Promote a culture of safety and wellbeing
- Analyse and implement corrective actions to ensure quality and productivity are consistently high, and business objectives are met across all shifts
- Support and lead a team, handle administrative work, and build a strong team culture
- Analyse performance and suggest process improvements to optimize work and improve customer service
- Collaborate with other managers to standardize shift processes
To succeed in this role, you'll need:
- Bachelor's degree (or working towards a bachelor's degree)
- Advanced proficiency in written and verbal English
- Relevant experience in performing data analysis
We offer a competitive salary range of £50,000 - £65,000 per annum, depending on experience, along with opportunities for professional growth and development in a dynamic and innovative company.
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Operational Leader
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