Hotel Operations Director

7 days ago


Darlington, Darlington, United Kingdom Holiday Inn Scotch Corner Full time
About the Role

We are seeking a highly experienced General Manager to lead our team at the Holiday Inn Darlington A1 Scotch Corner. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving commercial success.

Key Responsibilities
  • Lead and motivate a high-performing team to deliver outstanding service and achieve business objectives.
  • Oversee the management of 91 bedrooms, a recently renovated open lobby, the Active Life Leisure Club, and meeting and event spaces accommodating up to 350 delegates.
  • Implement strategies to drive revenue growth, improve operational efficiency, and enhance the overall guest experience.
About You

We are looking for an inspiring leader with a proven track record in hotel management. You should have:

  • A passion for hospitality and a commitment to delivering exceptional guest experiences.
  • Strong leadership and motivational skills, with the ability to inspire and empower your team.
  • Excellent analytical and problem-solving skills, with the ability to drive business growth and improvement.
  • Effective time management and organizational skills, with the ability to work in a fast-paced environment.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with colleagues, guests, and stakeholders.
What We Offer

We offer a competitive remuneration package, including a salary of £60,000 - £80,000 per annum, depending on experience, plus access to a company bonus scheme, pension, and various ancillary benefits common to the hospitality industry.



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