Service Manager-Part Time

4 weeks ago


Greater Manchester, United Kingdom Complete Security Recruitment Full time £30,000
Fire and Security Service Coordinator

Are you a skilled Service Coordinator with experience in scheduling service works across a large customer base? Do you have a strong understanding of the Loss Prevention marketplace and excellent interpersonal and communication skills? We are seeking a highly motivated and organized individual to join our team as a Fire and Security Service Coordinator.

Key Responsibilities:
  • Assist the Regional Service Manager, Account Managers, and Service Desk Manager in delivering exceptional performance and excellent customer service.
  • Replenish van stock daily on time for engineers and schedule the work of engineers to maximize efficiency, reduce traveling time, prevent cross-overs, and out-of-area working.
  • Communicate all delays or failures to the Service Desk Manager and inform customer input notes into the management system.
  • Assist the Service Desk in case of sickness, leave, or resource problems.
  • Report security events or potential events or other security risks to the organization and protect assets from unauthorized access, disclosure, modification, destruction, or interference.
Requirements:
  • Good level of computer literacy, including Word, Excel, PowerPoint, and Outlook.
  • Knowledgeable on the Loss Prevention marketplace and strong interpersonal and communication skills.
  • Goal/results-oriented, exceptional customer-centric relationship-oriented approach, self-motivated, approachable, and confident.
  • Ability to prioritize, consultative approach, attention to detail, and supportive.
About Us:

Our client provides integrated security solutions through the provision of technology products and manned guarding resources. We bridge the gap through the provision of risk-based integrated security solutions, deployed through our unique Risk Modelling tool. Our products combine to provide a best return on investment made by our varied client base, with sharing strategic best practice wherever possible to the benefit of all clients, reducing risk and costs wherever possible.


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