Senior Technical Support Engineer

1 month ago


London, Greater London, United Kingdom In Technology Group Full time

Senior Technical Support Engineer Wanted for Exciting Opportunity in Central London

We are seeking a highly skilled Senior Technical Support Engineer to join our thriving IT team at In Technology Group in Central London. As a key member of our team, you will play a vital role in delivering exceptional technical support to our users. Your responsibilities will include troubleshooting and resolving complex technical issues, providing expert advice on IT infrastructure, and collaborating with the IT Manager on various projects.

This is an excellent chance to work with cutting-edge technologies, including Windows Server, Windows OS, Office 365, Exchange, and Azure. You will also have the opportunity to develop your skills in network connectivity, DNS/DHCP/TCP/IP, switches, and routers. Additionally, you will contribute to mobile device rollouts, execute administrative tasks within Office 365 admin portals, and provide deskside/onsite support.

To succeed in this role, you should have a solid understanding of Active Directory, Group Policy, and Azure Active Directory. Strong networking skills and knowledge of antivirus software are also essential. We require advanced skills in Windows OS, Mac OSX, and Microsoft Office.

The Estimated Salary for this role is £37,500 - £40,000 per annum, and we offer a comprehensive Benefits Package, including:

  • Annual Bonus
  • 30 Days' Annual Leave + 8 Bank Holidays
  • Specialist Microsoft Training - Microsoft Office 365 & Azure
  • Inhouse & external training days
  • Pension Contributions
  • Season Ticket Loan
  • Company-paid sickness
  • Social events


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