Hotel Operations Manager

2 days ago


Durham, United Kingdom Delta Hotels Durham Royal County Full time

At Delta Hotels Durham Royal County, we offer a competitive salary of £32,500 per annum for our Hotel Cleanliness Supervisor role. This position is ideal for those who take pride in delivering exceptional cleanliness and quality standards to our guests.

About the Role

The Hotel Cleanliness Supervisor will be responsible for ensuring that all guest rooms, public areas, and pool facilities are cleaned to the highest standard. This involves inspecting rooms after cleaning, verifying room status, and prioritizing room cleaning tasks. The successful candidate will also assist Housekeeping management with daily activities, coordinate efforts with other departments, and document any issues or discrepancies.

Key Responsibilities:

  • Inspect guest rooms and public areas to ensure quality standards
  • Run sold room reports and verify room status
  • Prioritize room cleaning tasks and update departing guest room status
  • Assist Housekeeping management with daily activities
  • Coordinate efforts with Engineering, Front Office, and Laundry departments
  • Document and resolve issues with discrepant rooms
Requirements

We are looking for a highly organized and detail-oriented individual with at least 1 year of related work experience and 1 year of supervisory experience. The successful candidate will possess excellent communication skills, be able to work effectively in a team environment, and have a strong commitment to quality and customer satisfaction.

Preferred Qualifications:

  • High school diploma or equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Benefits

We offer a comprehensive benefits package, including a competitive salary, generous paid time off, and opportunities for career advancement.



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