Current jobs related to Customer Support Specialist - St Ives, Cornwall - Anglian Water Services
-
Financial Analyst Specialist
4 weeks ago
St Ives, Cornwall, United Kingdom Meridian Business Support Limited Full timeJob Title: Specialist Finance AnalystWe are seeking a highly skilled Specialist Finance Analyst to support our team in a fast-paced finance environment. This role will involve general office work, providing key financial support and contributing to the success of our organization.Key Responsibilities:Providing financial analysis and support to the...
-
Financial Analyst Specialist
4 weeks ago
St Ives, Cornwall, United Kingdom Meridian Business Support Limited Full timeJob Title: Specialist Finance AnalystWe are seeking a highly skilled Specialist Finance Analyst to support our team in a fast-paced finance environment. This role will involve general office work, providing key financial support and contributing to the success of our organization.Key Responsibilities:Providing financial analysis and support to the...
-
Specialist Finance Professional
2 weeks ago
St Ives, Cornwall, United Kingdom Meridian Business Support Limited Full timeJob Title: Specialist Finance AnalystJob Summary:We are seeking a highly skilled Specialist Finance Analyst to support our finance team in a fast-paced environment. The successful candidate will be responsible for general office work, including financial analysis and data management.Key Responsibilities:Provide financial analysis and support to the finance...
-
Customer Service Representative
3 weeks ago
St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full timeService Management Specialist OpportunityWe are seeking a highly skilled Service Management Specialist to join our Service Team at Magdalene Limited, a leading telecom services supplier. The successful candidate will be based in our 24x7 Service Management Centre in St Ives, Cambridgeshire.The role involves working in a fast-paced environment, providing...
-
Customer Service Representative
3 weeks ago
St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full timeService Management Specialist OpportunityWe are seeking a highly skilled Service Management Specialist to join our Service Team at Magdalene Limited, a leading telecom services supplier. The successful candidate will be based in our 24x7 Service Management Centre in St Ives, Cambridgeshire.The role involves working in a fast-paced environment, providing...
-
Academic Support Specialist
1 week ago
St Ives, Cornwall, United Kingdom The Astrea Academy Trust Full timeAcademic Support SpecialistWe are seeking a dedicated and enthusiastic Academic Support Specialist to join our thriving team. This role is a vital link to ensure that students attend and succeed in their academic pursuits. The successful candidate will need to be able to show an unrelenting focus on doing what is in the best interests of every student.This...
-
Customer Service Representative
2 weeks ago
St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full timeMagdalene is a leading telecom services supplier offering a complete end-to-end service. We are seeking a Service Management Specialist to join our 24x7 Service Management Centre in St Ives, Cambridgeshire.The successful candidate will work in a dynamic team environment, providing exceptional customer service and support to our clients.The shift pattern will...
-
Care Support Specialist
2 weeks ago
St Ives, Cornwall, United Kingdom Vetro Recruitment Full timeJob Title: Adults Learning Disability Support WorkerJob Type: Flexible agency work and block bookingLocation: PorthJob Description:We are seeking a dedicated and compassionate Adults Learning Disability Support Worker to join our team at Vetro Recruitment. As a key member of our team, you will provide therapeutic care and support to individuals with autistic...
-
Academic Support Specialist
4 days ago
St Ives, Cornwall, United Kingdom The Astrea Academy Trust Full timeAcademic Support Specialist We are seeking a dedicated professional to support our examination team. The Astrea Academy Trust is a values-driven organisation, committed to providing an inclusive, aspirational and academic education for all students. About the role This position involves supporting students during examinations, ensuring a smooth and fair...
-
Service Management Specialist
2 weeks ago
St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full timeJob Title: Service Management SpecialistWe are seeking a highly skilled Service Management Specialist to join our Service Team at Magdalene Limited. As a key member of our 24x7 Service Management Centre, you will play a critical role in providing exceptional service support to our customers.Key Responsibilities:Receiving and managing customer...
-
Care Support Specialist
2 weeks ago
St Ives, Cornwall, United Kingdom Iris Care Group Full timeAbout Iris Care GroupWe are a leading provider of innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs.Our team is passionate about delivering high-quality care and support, and we are seeking a dedicated and compassionate individual to join our team as a Support Worker.Key ResponsibilitiesSupport individuals...
-
Service Management Specialist
3 weeks ago
St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full timeAbout the RoleWe are seeking a highly skilled Service Management Specialist to join our team at Magdalene Limited. As a key member of our Service Management Centre, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesReceiving and managing customer requests and tickets in a timely and efficient...
-
Service Management Specialist
3 weeks ago
St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full timeAbout the RoleWe are seeking a highly skilled Service Management Specialist to join our team at Magdalene Limited. As a key member of our Service Management Centre, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesReceiving and managing customer requests and tickets in a timely and efficient...
-
Service Management Specialist
2 weeks ago
St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full timeJob Title: Service Management SpecialistAbout the Role:We are seeking a highly skilled Service Management Specialist to join our Service Team in our 24x7 Service Management Centre in St Ives, Cambridgeshire. As a Service Management Specialist, you will be responsible for providing service support to our customers, from receipt of issue through to...
-
Service Management Specialist
2 weeks ago
St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full timeJob Title: Service Management SpecialistMagdalene Limited is seeking a highly skilled Service Management Specialist to join our team. As a key member of our Service Management team, you will be responsible for providing exceptional service support to our customers, ensuring timely issue resolution, and meeting Service Level Agreements (SLAs).Key...
-
Service Management Specialist
1 month ago
St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full timeService Management SpecialistMagdalene Limited, a leading telecom services supplier, is seeking a skilled Service Management Specialist to join their Service Team in St Ives, Cambridgeshire.The successful candidate will work in a 24x7 Service Management Centre, providing exceptional service to customers. The role involves managing service requests, resolving...
-
Service Management Specialist
1 month ago
St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full timeService Management SpecialistMagdalene Limited, a leading telecom services supplier, is seeking a skilled Service Management Specialist to join their Service Team in St Ives, Cambridgeshire.The successful candidate will work in a 24x7 Service Management Centre, providing exceptional service to customers. The role involves managing service requests, resolving...
-
Culinary Specialist
2 weeks ago
St Ives, Cornwall, United Kingdom Elior Full timeAbout the Role:We are seeking a skilled Culinary Specialist to join our team at Elior. As a key member of our kitchen team, you will be responsible for preparing and serving high-quality meals to our customers.Key Responsibilities:Prepare and cook a variety of dishes to meet the needs of our customersMaintain a clean and safe kitchen environmentWork...
-
Service Management Specialist
4 weeks ago
St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full timeService Management Specialist OpportunityWe are excited to announce an opportunity to join our team as a Service Management Specialist at M Group Services Limited T/A Magdalene Limited.This role involves working in our 24x7 Service Management Centre, providing technical support and ensuring the smooth operation of our services.Key Responsibilities:Providing...
-
Service Management Specialist
3 weeks ago
St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full timeService Management Specialist OpportunityWe are excited to announce an opportunity to join our team as a Service Management Specialist at M Group Services Limited T/A Magdalene Limited.This role involves working in our 24x7 Service Management Centre, providing technical support and ensuring the smooth operation of our services.Key Responsibilities:Providing...
Customer Support Specialist
2 months ago
Job Summary:
We are seeking a highly skilled Customer Support Specialist to join our team at Anglian Water Services. As a Customer Support Specialist, you will play a critical role in ensuring that our customers receive exceptional service and support in resolving their leakage issues.
Key Responsibilities:
- Provide timely and effective support to customers experiencing leakage issues, ensuring that their concerns are addressed and resolved in a professional and courteous manner.
- Work closely with internal teams, including operations and legal, to coordinate and schedule inspections and remedial work.
- Communicate with customers via phone, email, and in-person, providing clear and concise information about the resolution process and any necessary next steps.
- Utilize IT systems, including spreadsheets and databases, to track and manage customer interactions and resolution progress.
- Collaborate with operational staff to ensure that customer needs are met and that leakage issues are resolved efficiently and effectively.
Requirements:
- Proven experience in customer-facing roles, with a strong track record of providing excellent customer service and support.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a high level of accuracy and attention to detail.
- Strong IT skills, including proficiency in spreadsheets, databases, and other relevant software applications.
- Ability to adapt to changing circumstances and priorities, with a flexible and proactive approach to problem-solving.
What We Offer:
- A competitive salary and benefits package, including a bonus scheme and private healthcare.
- Ongoing training and development opportunities, to support your career growth and success.
- A collaborative and supportive work environment, with a strong focus on teamwork and customer satisfaction.
- The opportunity to work for a leading water services company, making a positive impact on the lives of our customers and the environment.
