Logistics Coordinator

1 day ago


Stonehouse, Plymouth, United Kingdom Staffline Group Full time
Job Title: Fleet & Logistics Specialist

We are seeking a highly organized and detail-oriented Fleet & Logistics Specialist to join our team at Staffline Group. As a key member of our Sales and Operations team, you will play a critical role in the fulfillment of both UK and International orders.

Key Responsibilities:
  • Scanning of paperwork to ensure all documents are uploaded onto our system.
  • Creating international parcel labels via courier portals and updating spreadsheets for invoicing.
  • Arranging collections for customer returns and ensuring timely delivery.
  • Raising claims with couriers for missing or damaged parcels and pallets.
  • Clearing transport emails daily to ensure all courier notifications are filed.
  • Updating supply chain calendars for collections and deliveries coming in and out of the warehouse.
  • Assisting with transport requests when assistance is required.
  • Requesting forms from couriers daily to ensure there are no exceptions or delays and querying couriers if some do occur.
  • Communicating with international logistics partners daily to ensure all tracking information is up to date.
  • Arranging shipments between Adey and all 3PL logistics providers.
  • Completion of dangerous goods paperwork.
  • Escalating customer service delivery issues to logistics partners to ensure consistent and high levels of customer satisfaction.
  • Communication with internal trade teams for all order tracking and customer service queries related to order fulfillment.
Requirements:
  • Ability to proactively problem-solve.
  • Experience in shipping and import/export.
What We Offer:
  • Competitive rates of pay.
  • Onsite parking.
  • A temporary to permanent position for the right candidate.

Omega Resource Group is acting as an Employment Business in relation to this vacancy.


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