Head of Professional Services

6 days ago


West End, United Kingdom Memcom Executive Full time

**Job Overview**

We are excited to announce an opportunity for a highly skilled professional to join our team as Director of Membership & Professional Services. This role is part of the Senior Management Team (SMT) and requires a strategic thinker who can drive membership growth, engagement, and proposition development.

Our organisation has a strong international reputation, with over 12,000 members spanning more than 100 countries. We enjoy vital partnerships with academia, industry, and regulators, offering a comprehensive range of multidisciplinary membership grades and CPD recognition processes.

The successful candidate will lead a team of six, including three direct reports, in a strategic position that focuses on membership growth, engagement, and proposition development. You will also oversee the delivery of professional services, manage budgets for B2C Membership and B2B Accreditation, and lead professional registration initiatives.

**Key Responsibilities:**

  • Drive strategic plans to increase membership and engagement.
  • Manage professional services delivery with a focus on excellence and innovation.
  • Oversee budgets for membership and accreditation activities.
  • Lead on professional registration and collaborate with Councils and Committees.

**Requirements**

To excel in this role, you must have a strong track record in driving membership growth and a deep understanding of professional development and certification programmes. We seek an inspiring and dynamic leader who upholds best practice standards and can confidently influence governing bodies across the globe.

**Benefits**

We offer a competitive salary of £75,000 - £80,000, a hybrid working model from our London office, and a chance to make a meaningful global impact.



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