Operations Director

1 week ago


Coventry, Coventry, United Kingdom Elegant Clutter Ltd Full time

Elegant Clutter Ltd is pleased to be partnering with Trutac, a market-leading logistics software provider based at the Westwood Business Park in Coventry.

With over 30 years of expertise, Trutac offers high-quality, cost-effective integrated software solutions to enhance safety, efficiency, and compliance. Their teams design and develop software in-house, fostering long-term relationships with clients.

We are now looking for an experienced General Manager to join the Trutac family, reporting directly to the Managing Director. This key role will support the business in creating a service-focused culture that drives success, openness to change, and creativity.

This hands-on management position requires exceptional people management and leadership skills. The ideal candidate will foster talent within all departments, ensuring effective teams and continuous improvement.

The successful candidate will be responsible for:

  • Managing the day-to-day office operations, including customer service, training, production, reception, and collaboration with sales and marketing teams.
  • Ensuring consistently high-quality customer experiences by coordinating operational and office functions.
  • Maintaining a safe working environment, adhering to HR, safety, and environmental regulations.
  • Conducting employee performance reviews and addressing HR issues promptly, while adhering to company policies.
  • Staying up-to-date with industry trends related to Trutac's products and services.
  • Communicating customer service issues or queries to stakeholders, including customers, channel partners, and staff.

In this exciting opportunity, you will have the chance to work for a growing technology company with a strong reputation for excellence.

The benefits package includes:

  • 25 days' holiday (increasing with service).
  • Private Medical Insurance.
  • Dental Care.
  • Pension Scheme.
  • Excellent career progression opportunities and flexible working environment.

This role comes with a competitive salary of up to £50,000 per annum.

Our recruitment process involves face-to-face and remote interviews. Please submit your application, and we will send your CV to TruTac and Vickers Neal only.


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