Service Maintenance Technician

3 days ago


Ashford, Kent, United Kingdom Ingersoll-Rand plc Full time

About the Role

We are seeking a highly skilled Service Maintenance Technician to join our team at Quality Assured Industrial Services in Hertfordshire. As a key member of our service operations, you will be responsible for ensuring the smooth operation of compressors and compressed air equipment across our customer install base.

Key Responsibilities

  • Carry out routine maintenance, repair, and installation of customer equipment in line with prescribed service schedules.
  • Prevent unnecessary re-work and communicate effectively with support staff to ensure work scopes are well defined.
  • Work closely with the service team to resolve customer problems and technical queries in a timely and professional manner, maximizing uptime of serviced equipment.
  • Participate in an effective 24/7 on-call rota to ensure client needs are met all year round.
  • Identify opportunities for additional revenue through feedback on service recommendation and communication with the sales team.

Requirements and Qualifications

  • Proven diagnostic skills with complicated electrical/mechanical systems.
  • A 'can-do' attitude and desire to provide high-quality workmanship.
  • Current UK driving license.

What We Offer

  • A competitive salary of £40,000 - £55,000 per annum.
  • 25 days holiday + 8 bank holidays.
  • Holiday purchase scheme – additional 5 days annual leave.
  • Company van with optional personal usage.
  • Pension contributions (5% employee and 7% employer).
  • Cashback plan and death in service benefit.
  • Employee assistance program and enhanced maternity/paternity policies.


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