Cafe Team Lead
1 month ago
About this role
We are seeking an experienced and skilled Cafe Supervisor to lead our team and deliver exceptional customer experiences at CH&CO.
Key responsibilities
- Coordinate cafe operations during scheduled shifts, ensuring seamless service delivery.
- Ensure client expectations are consistently met, maintaining the Vacherin brand standards.
- Produce high-quality espresso, latte art, and maintain a clean, presentable preparation area.
- Train and provide feedback to team members, promoting Vacherin standards and requirements.
- Act as the first point of reference for customer comments and concerns, resolving issues promptly.
- Manage stock levels, order supplies, and maintain COSHH and HACCP procedures.
- Collaborate with colleagues, supporting other business areas when needed.
What's in it for you?
As a Cafe Supervisor at CH&CO, you'll enjoy a range of benefits, including personal development and training opportunities, life assurance, pension scheme, holiday allowance, and more.
Our values
At CH&CO, we're passionate about delivering exceptional experiences. Our values of Partnerships, Innovation, Integrity, Quality, and Fun drive everything we do.
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