Assistant Director of Inclusion

4 weeks ago


London, Greater London, United Kingdom The Foschini Group TFG London Full time
About the Role

We are seeking a talented Assistant Director to join our team at Whistles, a London-based style destination known for timeless design and wardrobe signatures that elevate the everyday. As a key member of our St Pancras store team, you will play a collaborative role in promoting a 5* customer experience and drive commercial excellence to impact KPIs and overall sales figures.

Key Responsibilities
  • Deliver exceptional customer service and create a welcoming environment for all customers
  • Coach and upskill high-performing non-management teams to drive sales and customer satisfaction
  • Develop and implement inclusive retail strategies to enhance the customer experience
  • Collaborate with the store team to achieve commercial excellence and impact KPIs
  • Contribute to the development of a diverse and inclusive store culture
About Us

At TFG London, we are committed to creating an inclusive culture that welcomes, develops, and celebrates a diversity of backgrounds, experiences, cultural references, and ideas and opinions within our business. We believe that diversity and inclusion are essential to our success and are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute.

What We Offer
  • Free clothing allowance
  • 70% off staff discount
  • Up to 34 days holiday entitlement
  • Financial and wellbeing support
  • Enhanced maternity package
  • Virtual GP service - 24/7


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