Business Operations Team Lead

4 weeks ago


Ashford, Kent, United Kingdom NHS Full time
About the Role

We are seeking an experienced Operational Team Manager to join our team in a 1 year fixed term secondment role. As a key member of our Mental Health Business Unit, you will be responsible for managing the day-to-day operations of our Talking Therapies service.

As a line manager, you will oversee the performance management, professional development, and effective clinical practice of a team of clinicians to meet service delivery objectives. You will also be responsible for coordinating staff and resources, ensuring operational efficiency, and building effective working relationships with internal stakeholders and external partners.

The ideal candidate will have experience in line management, working in multi-disciplinary settings, and generating policies and procedural working practices. Strong familiarity with data analysis using PowerBi is also essential. Excellent verbal and written communication skills are required, as well as the ability to work individually or within a team and foster good working relationships.

Key Responsibilities
  • Manage the day-to-day operations of the Talking Therapies service
  • Line manage a team of clinicians, including performance management and professional development
  • Oversee service delivery, coordinating staff and resources, and ensuring operational efficiency
  • Build and maintain effective working relationships with internal stakeholders and external partners
Requirements
  • Experience in line management provision to teams
  • Experience working in multi-disciplinary settings
  • Experience generating policies and procedural working practices
  • Strong familiarity with PowerBi for data analysis
  • Excellent verbal and written communication skills
What We Offer

We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We offer a competitive salary, flexible work life balance, and a comprehensive benefits package. We are also keen to progress your skills and enable career development through regular Continued Professional Development opportunities.



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