Device Management Specialist

2 days ago


Bury, Borough of Bury, United Kingdom JD Sports Full time

**Job Summary**

We are seeking a highly skilled and experienced Device Management Specialist to join our team at JD Sports. As a key member of our IT department, you will be responsible for the day-to-day administration and management of our enterprise device infrastructure.

**Key Responsibilities:**

  • Act as an escalation point for the Service Desk on device-related incidents and perform technical project work, service requests, and software deployments.
  • Manage and maintain a range of operating system images, including deployment and patch management.
  • Promote the use of enterprise applications, such as Office 365 and Adobe Creative Cloud, to the business user community.
  • Attend remote sites to assist with device installations and provide technical support.

**Requirements:**

  • Experience in managing Microsoft, Android, or Apple devices in an enterprise environment.
  • Strong device administration skills, including patch management and operating system deployment using centralized management tools.
  • Experience in administrating a mobile device management solution.
  • Knowledge of application packaging techniques and deployment methods.
  • Experience supporting Office 365 and enterprise anti-virus products.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to work well under pressure and prioritize tasks effectively.

**What We Offer:**

  • Incremental holiday allowance
  • Staff discount on qualifying purchases
  • Exclusive colleague bike discount scheme
  • Discounted gym membership
  • Personal development opportunities
  • Access to apprenticeships and accredited qualifications

**About Us:**

JD Sports is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors, and Gyms with over 60,000 colleagues across 3,400 stores in over 30 markets worldwide.

We are an equal opportunities employer who values diversity and inclusion. We recognize the importance of an inclusive workplace culture where everyone can thrive.



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