Commercial Account Services Leader
5 days ago
Commercial Insurance Expertise
We are seeking an experienced Senior Commercial Account Handler to join our team at Get-Recruited (UK) Ltd in Maidstone.
The ideal candidate will provide exceptional customer service, support senior executives, and manage complex commercial insurance portfolios with a salary of up to £40,000.
Key Job Responsibilities- Provide Comprehensive Support: Provide comprehensive support to the commercial team, ensuring seamless day-to-day operations and effective client communication.
- Manage Client Documentation: Manage client documentation for renewals and new business, ensuring accuracy and timeliness.
- Negotiate with Insurers: Negotiate with insurers to secure optimal client terms, providing excellent value for money.
- Handle Policy Adjustments: Handle policy adjustments, including vehicle changes and address updates, efficiently and effectively.
- Process Re-broking Cases: Process complex re-broking cases, demonstrating expertise and professionalism.
- Manage Enterprise Cases: Manage enterprise case new business and cross-selling, driving business growth.
- Maintain Diary Management: Maintain OpenGI diary management, ensuring smooth workflow and prioritization.
- Process Correspondence: Process incoming correspondence and enquiries, providing timely and accurate responses.
- Commercial Insurance Experience: 5+ years of commercial insurance experience, with a strong understanding of industry practices and regulations.
- Exceptional Communication: Exceptional communication skills, with the ability to build strong relationships with clients and colleagues.
- Strong Organisational Abilities: Strong organisational abilities, with a keen eye for detail and the ability to prioritize tasks effectively.
- Meticulous Attention to Detail: Meticulous attention to detail, ensuring accuracy and precision in all aspects of the role.
- Proactive and Self-Motivated: Proactive and self-motivated, with a passion for delivering high-quality results.
- Microsoft Office Proficiency: Proficient in Microsoft Office, including Outlook, Excel, and Word.
- Acturis System Knowledge: Knowledge of the Acturis management system, with experience of using it to manage client data and processes.
- New Business or Renewal Role Experience: Experience in new business or renewal roles, with a strong understanding of the sales process and client onboarding.
- High-Value Case Management: Experience managing high-value cases, with a focus on providing excellent client service and driving business growth.
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