Commercial Client Services Specialist
3 days ago
A fast-growing and ambitious insurance brokerage seeks a Senior Commercial Account Handler to provide exceptional customer service, support senior executives, and manage complex commercial insurance portfolios.
Role Overview:
Key Responsibilities
- Provide comprehensive support to the commercial team
- Manage client documentation for renewals and new business
- Develop marketing presentations and risk detail compilation
- Negotiate with insurers to secure optimal client terms
- Handle policy adjustments (vehicle changes, address updates)
- Process complex re-broking cases
- Manage enterprise case new business and cross-selling
- Maintain OpenGI diary management
- Process incoming correspondence and enquiries
- Enhance client and customer relations
Essential Qualifications:
The ideal candidate will require 5+ years commercial insurance experience, excellent communication skills, strong organisational abilities, meticulous attention to detail, and be proactive and self-motivated. Proficiency in Microsoft Office (Outlook, Excel, Word) is also necessary.
Desirable Skills:
- Acturis management system knowledge
- New business or renewal role experience
- Experience managing high-value cases
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