Technical Service Manager

1 month ago


Chelmsford, Essex, United Kingdom Kennedys Full time

Kennedys seeks a skilled Technical Service Manager to lead our cloud operations. This role requires hands-on experience with Azure Security Centre/Microsoft Defender for Cloud and PowerShell scripting.

Salary: $150,000 - $200,000 per year

About Us:

Kennedys is a global law firm with expertise in dispute resolution and advisory services. We have over 2,500 people worldwide across 45 offices in the UK, Europe, Middle East, Asia Pacific, and America.

Key Responsibilities:

  • Develop and implement strategies to improve performance metrics across our platforms, applications, and services within our Azure estate.
  • Collaborate with cross-functional teams to ensure alignment with our Information Security Strategy.
  • Design and implement our Security Architecture, working closely with stakeholders.
  • Ensure high-quality product delivery through effective partnership with Product Managers/Owners.
  • Maintain accurate documentation of solutions, processes, and performance metrics to support SLAs.

Qualifications:

  • Proven experience as a Service Delivery Manager for client-facing services in Azure.
  • Strong knowledge of ITIL principles and certifications.
  • Hands-on experience with Azure Security Centre/Microsoft Defender for Cloud and PowerShell scripting.
  • Penetration testing experience.
  • Ability to script using PowerShell to manage Azure assets and query the Azure REST API.

Our Culture:

  • Diverse and inclusive work environment.
  • Career growth opportunities.
  • Commitment to employee well-being.


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